Privacy Policy
Last updated: September 2026
At Haboki, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect when you visit our website, place an order, communicate with us, or use our services. It also explains how we use, protect, and manage your information throughout your shopping experience.
By using our website, you acknowledge the practices described in this Privacy Policy. We encourage you to review this page regularly to stay informed about how we manage customer information.
Information We Collect
When you visit Haboki or place an order, we may collect information that helps us provide products, process transactions, improve our website, and offer customer support.
The types of information we may collect include:
- Contact Information: Such as your name, email address, phone number, and shipping details provided during checkout or communication.
- Order Information: Such as purchased products, order history, delivery details, and information needed to complete your purchase.
- Payment Information: Information required to process payments securely through approved payment providers.
- Website Usage Information: Information about how visitors interact with our website, including pages viewed, browsing activity, device information, and general website usage patterns.
- Customer Communications: Information provided when contacting our support team, submitting questions, or requesting assistance.
We collect only the information needed to provide a reliable shopping experience, process orders, communicate with customers, and improve our services.
How We Use Information
Information collected through our website may be used for the following purposes:
- Processing and fulfilling customer orders.
- Providing shipping updates and order-related communication.
- Responding to customer questions and support requests.
- Improving website functionality, products, and customer experience.
- Managing account information and purchase history.
- Preventing misuse, unauthorized activity, or issues affecting website operations.
- Sending relevant updates, promotions, or information when customers choose to receive communications.
We use customer information only for purposes connected to operating our online store, supporting customers, and improving the services we provide.
Cookies
Our website may use cookies and similar technologies to improve website performance and provide a better browsing experience.
Cookies are small data files stored on your device that help websites remember information about your visit. They may help us understand how customers use our website, improve website features, and provide a smoother shopping experience.
Cookies may be used for purposes such as:
- Remembering shopping cart information.
- Understanding website traffic and visitor activity.
- Improving website navigation and performance.
- Supporting personalized website experiences.
You may be able to manage cookie preferences through your browser settings. Disabling cookies may affect certain website features or functionality.
Marketing Communications
From time to time, we may provide customers with information about products, promotions, updates, or special offers. Marketing communications are intended to provide relevant information about Haboki products and services.
Customers may choose whether to receive promotional messages when available. If you no longer wish to receive marketing communications, you may follow available unsubscribe instructions or contact our support team for assistance.
Even if you stop receiving marketing messages, we may still send important order-related communications, such as purchase confirmations, shipping updates, or customer service responses.
Payment Information
Payment information is collected and processed through secure payment methods available during checkout. Haboki does not use customer payment information for purposes unrelated to completing transactions.
Payment details may be handled by trusted payment service providers that process transactions securely. Customers should review the payment provider's own privacy practices for additional information about how payment data is handled.
We do not request sensitive payment details through email, messages, or unofficial communication channels.
Security
We take reasonable steps to protect customer information and maintain a secure shopping environment. We use appropriate safeguards designed to help protect information from unauthorized access, misuse, or improper disclosure.
Customers also play an important role in protecting their information by using secure devices, maintaining account security, and avoiding sharing personal information through unauthorized channels.
Although we work to protect customer information, no online system can guarantee complete security in every situation. We continue to review and improve our security practices as needed.
Data Retention
We retain customer information only for as long as necessary to support business operations, complete transactions, provide customer service, maintain records, and improve our services.
The length of time information is stored may vary depending on the type of information, the purpose for which it was collected, and operational requirements.
When information is no longer needed, we may remove or securely manage it according to our internal practices.
Third-Party Services
We may use trusted third-party services to support our website operations, including payment processing, shipping services, website analytics, customer communication tools, and other business functions.
These service providers may process information only as needed to perform their services. We encourage customers to review the privacy practices of third-party providers when accessing their services or platforms.
Third-party services may have their own policies regarding information collection and use, and their practices are outside the direct control of Haboki.
Children's Privacy
Our website is intended for customers who can make purchases and provide information responsibly. We do not intentionally collect personal information from children through our website.
If information is provided through an unauthorized interaction involving a child, parents or guardians may contact us so we can review the situation and take appropriate steps.
We encourage parents and guardians to supervise online activity and help ensure that personal information is shared appropriately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, customer experience practices, or information handling procedures.
Any updates will be posted on this page with a revised Last Updated date. Customers are encouraged to review this policy periodically to understand how their information is managed.
Continued use of our website after changes are posted indicates acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle customer data, please contact our support team.
| Contact Information | Details |
|---|---|
| Support Email | support@haboki.com |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM (EST) |
| Business Address | 21 Chestnut Hill Rd, West Hartford, CT 06107-3151, United States |